Core Capabilities & Operations

Community Safety

Automated AutoMod rulesets, ticket systems, and active channel oversight.

Team Leadership

Recruiting staff, shift scheduling, and standard operating procedures.

Conflict Resolution

De-escalating user disputes, appeal reviews, and policy enforcement.

Experience

Head of Operations
Community / Server Name ↗
2024 — Present
  • Supervising overall community operations and ticket support pipelines.
  • Configuring moderation bots, auto-moderation filters, and security automations.
  • Managing staff shifts and updating server safety guidelines.
Position: Head of Operations
Senior Administrator
Roleplay Network ↗
2023 — 2024
  • Managed staff shift scheduling and internal staff performance reviews.
  • Handled user escalation tickets and high-priority support issues.
Position: Senior Administrator
Lead Moderator
Creator Hub ↗
2022 — 2023
  • Monitored public chat channels and enforced community guidelines.
  • Organized scheduled events and assisted users in ticket queues.
Position: Lead Moderator